Sales Policy – Zalonsonali

Effective Date: March 3, 2025

At Zalonsonali, we are committed to providing a secure, transparent, and seamless shopping experience for our customers. This Sales Policy outlines the terms and conditions related to product pricing, orders, payments, shipping, promotions, and other key aspects of the purchasing process. By making a purchase on our website, you agree to abide by this policy.

1. Product Pricing & Availability

All prices on Zalonsonali are listed in United States Dollars (USD) and are subject to change without prior notice.

  • We strive to maintain accurate pricing, but in the event of an error, we reserve the right to correct or cancel orders before processing.
  • Prices displayed do not include applicable taxes, duties, or shipping fees, which are calculated at checkout.
  • Product availability may vary, and some watches may be available in limited quantities. If an item is out of stock after an order has been placed, we will notify you and offer a refund or alternative product.

2. Payment Methods & Security

We accept a variety of secure payment methods to ensure a convenient checkout experience:

  • Credit & Debit Cards – Visa, MasterCard, American Express, Discover
  • PayPal – Fast and secure online payments
  • Apple Pay & Google Pay – Contactless payment options for mobile users

All transactions are securely processed using SSL encryption and fraud prevention measures. We do not store or have access to customers’ full payment details.

3. Order Processing & Confirmation

  • Orders are processed within 1-3 business days after payment verification.
  • A confirmation email is sent upon successful purchase, and a tracking number will be provided once the order has been shipped.
  • Orders cannot be modified or canceled once they have been processed. If changes are needed, please contact us immediately after placing your order.

4. Shipping & Delivery

We currently ship within the United States using reliable carriers. Shipping options include:

  • Standard Shipping (5-7 business days)
  • Expedited Shipping (2-4 business days)
  • Overnight Shipping (Next-day delivery, where available)

Shipping costs are calculated at checkout based on the shipping address and selected delivery method. Occasionally, we may offer free shipping promotions, which will be announced on our website.

5. Promotions, Discounts & Coupons

We offer various promotions and discount codes throughout the year. To redeem a promotion:

  • Enter the discount code at checkout before completing the purchase.
  • Discounts cannot be applied after an order has been placed.
  • Promotions may have expiration dates and specific conditions, such as minimum purchase requirements or product exclusions.

6. Taxes & Duties

Sales tax is automatically calculated at checkout based on the shipping destination and local tax regulations.

For international orders (when applicable in the future), customers may be responsible for import duties, customs fees, or additional taxes imposed by their country. These costs are not included in the product price and must be paid by the buyer upon delivery.

7. Order Cancellations

Orders can only be canceled before processing and shipping. If an order has already been processed, it must go through the return process outlined in our Refund and Return Policy.

To request a cancellation, contact us as soon as possible at info@zalonsonali.com.

8. Damaged, Incorrect, or Lost Orders

If you receive a damaged or incorrect product, notify us within 7 days of delivery by emailing info@zalonsonali.com with your order number and clear photos of the issue. We will arrange for a replacement or refund based on the situation.

If your order is marked as delivered but not received, check with neighbors or your local delivery service. If the package is still missing, contact our support team for further assistance.

9. Warranty & Authenticity Guarantee

At Zalonsonali, we guarantee that all watches sold on our website are 100% authentic and sourced from trusted manufacturers and distributors. Each product comes with a manufacturer’s warranty (when applicable), which varies by brand. Warranty details will be provided in the product description or packaging.

10. Policy Updates

We reserve the right to modify or update this Sales Policy at any time. Any changes will be reflected on this page with the latest effective date. Customers are encouraged to review this policy periodically.

11. Contact Us

For any sales-related inquiries, please contact us:

📍 Address: 34895 Noah Station Rd, Keysville, Georgia (GA), 30816
📞 Phone: (706) 547-6683
✉ Email: info@zalonsonali.com
🌐 Website: https://zalonsonali.com/

Thank you for shopping with Zalonsonali!